Kies divides phone data into two categories: Personal information (contacts, memo, planner, call log and message) and Content (video, music and photo). Step 2 Start Backing Up You can selectively choose those data you need, but I suggest you to tick all the data. Samsung Kies is a software developed and published by Samsung to manage and synchronize data between a smartphone and computer. It allows its users to manage, transfer, share and organize the information stored in the smartphones through a PC either using a cable or building a connection between the two devices wirelessly.
Search, browse, download and manage apps for Samsung mobile devices alongside firmware upgrade and software updates capabilities
Samsung has developed the so-called Kies application, a tool that enables you to connect your phone to a computer and manage the content stored on the mobile device. With it you can copy videos, photos and music, but also back up important data and contacts.
Easy deployment and connectivity with your device
Installing Samsung Kies takes a while, but only because it comes bundled with all the drivers you’ll need to successfully connect the device to the computer. There are two options to do that, via a USB cable or using Wi-Fi, if your phone has such a feature.
Synchronize multimedia files and download apps
For our tests, we decided to give the second option a spin because it’s easier to work without cables and stuff. There were absolutely no problems connecting the device to the computer and everything worked normally the whole time.
Samsung Kies lets you synchronize photos, music and videos and, in addition, there is a link to the Samsung Apps store where you can find tons of tools for your mobile phone which can be installed straight from your desktop.
Keep your device up to date
You can create playlists with your favorite songs and transfer them onto your mobile device via Kies. The software is also capable of helping you update to the latest version your phone's firmware, with only a few clicks.
To end with
Kids Mobile Craft
Overall, if you are a Samsung phone owner and the device is on the supported list, you just have to give Samsung Kies a try. It can provide a viable backup solution you can use to safeguard valuable data, sync contacts schedules and memos alike.
Filed under
Samsung Kies was reviewed by Bogdan Popa- Intel Core i5 3.0 GHz or above (recommended)
- 512MB (Recommended)
- At least 200MB (Recommended)
- 1024 x 768 (32 bit or above)
- Improved user interface
- Added an option to seamlessly transfer data from non-Samsung devices
Kies Mobile Software
This enables Disqus, Inc. to process some of your data. Disqus privacy policySamsung Kies 3.2.16084_2 / 2.6.4.16113.3
add to watchlistsend us an update- runs on:
- Windows 10 32/64 bit
Windows 8 32/64 bit
Windows 7
Windows Vista
Windows XP - file size:
- 38.8 MB
- filename:
- Kies3Setup.exe
- main category:
- Internet
- developer:
- visit homepage
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If you have ever used Samsung Kies, you must know the detailed steps to backup and restore files with it- connect the phone to computer> run the Samsung Kies and let it detect your phone> backup or restore files. So, it is obvious that the transferring process would be failed when the phone cannot be recognized by Kies. In this case, you need to find the solutions to fix Samsung Kies cannot detect phone issue and then you can go on.
What to Do When My Phone Cannot Be Detected?
Normally, the detection failure includes two cases. The first case is that users can connect their Samsung phone to computer but Kies fails to detect it. When you meet such a problem, you can try to solve it by several tips.
Trick 1. Use other USB to reconnect the phone to computer
Just plug out the USB cord from the PC and then find or buy a compatible USB cable to establish the connection once again. That's because the USB you used might be broken so it cannot make the phone be detected. Besides, you can try to use a different port on your computer meanwhile. If the issue is caused by the USB cable or port, this means can fix it easily.
Trick 2. Restart your phone and computer
If the USB cable and port are normal and run well, you can try to restart everything, including Samsung phone, Kies and computer. This can refresh the system of the device and software and turn off all the background programs. After that, you can build a connection between Samsung phone and computer as usual and then launch Kies to make the connected phone be recognized.
Trick 3. Update Samsung Kies
An old version of Samsung Kies would affect the syncing process so just check the version before you begin the transmission. To check the updates, you can run the Kies on computer and then navigate to Information> Check for updates. Once you see any update available here, tap on it and follow the instructions to install the latest version on PC and then reconnect the phone to have a see.
Trick 4. Reinstall Samsung Kies
Another possibility is that Kies is installed improperly so it cannot work well. To fix this issue, you can uninstall the software on your computer at first and then reinstall it.
Trick 5. Check the supported phone models of Samsung Kies
Kies Mobile App
No all the Samsung phones are supported by Samsung Kies. Thus, you'd better go to samsung.com to check whether your phone is on the list. If not, you should give up this means and find other ways to backup and restore your Samsung data.
Trick 6. Reinstall device driver
You can turn to the tool on Kies directly. This can be completed by:
- On Kies, you can find 'Troubleshoot connection error' option on the homepage and click on it to diagnose the error. Then Kies will initialize the connection history, reinstall device driver and fix the error. When the fixing process ends, you can reconnect your Samsung Galaxy to computer again.
- On Kies 3, you can go to Tool> Reinstall device driver and then tap on Reinstall to start the installation.
How to Fix Kies Stuck on Connecting Issue?
Another case is that Kies cannot detect your phone but keeps saying Connecting. This problem is mainly caused by the unsuccessful USB driver installation. So when you face this situation, you can try to update the driver for your mobile phone:
- Go to Disk (C:) on My Computer and select Program Files (x86)> Samsung> Kies> USB Driver.
- Just double-click on USB Driver to launch SAMSUNG_USB_Driver_for_Mobile_Phones.exe.
Please note that this means is only applicable to Windows PC.
See also:
Another Way to Backup or Manage Samsung Files on Computer
For the Samsung users whose phones are not supported by Samsung Kies, they need to find other ways to backup or manage their Samsung files on computer. Here, the suggested means is to ask MobiKin Assistant for Android (Win & Mac) for help. It can backup and restore all your Samsung files within one simple click. What's more, you can delete files, install/uninstall applications or add new data to the folder on this program as well.
If you are interested in it, you can download the free trial of this tool and then go with the steps below to backup and restore your Samsung data.
- Run the program on your computer and then connect the Samsung phone to the PC via USB cable or Wi-fi. If you select to use USB cable here, you need to enable USB debugging on your phone to make it detectable.
- After the detection, you will get the main interface of this tool. Just click on Super Toolkit from the top menu and choose Backup option to bring out a window that displays several file types you can backup. Next, elect the file types you want to backup and tap on Back Up to save them to your computer.
If you want to restore the data, you can go to Super Toolkit> Restore and then elect the file types and hit Restore to get back the data.
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