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Webex Meetings vs Webex Teams vs Webex Events
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- 15 July, 2020
Webex teams web app doesn't support Microsoft Edge? (blank browser when launching teams.webex.com) i've recently started rolling out webex teams invites to our company employees and because i normally use google chrome, i never noticed that under windows 10 the webex teams web app fails to load with a blank page. Webex Teams is the leading team collaboration app. Get access to screensharing, group messaging, cross-collaboration tools, and app integrations. Webex Teams allows continuous teamwork with a group of your colleagues. With features including video meetings, group messaging, file sharing, whiteboarding and calling, the app makes it easy to work anytime on any device, with everything all in one place. If enabled by your organisation, you can even call external phone numbers.
Article, Cisco, Unified Collaboration
This article was written to clear up any uncertainty about the different Webex services that are offered by Cisco. It can sometimes be confusing if you are new to Webex to know which service is the one you are looking for. We’ve made a matrix for you to compare Webex Meetings vs Webex Teams vs Webex Events and explain Webex Support and Webex Training. You can see the full matrix PDF here.
Webex Meetings vs Webex Teams vs Webex Events
Webex Teams
Webex Teams is the one-stop collaboration application that supports Chat, Video, VoIP, Whiteboarding, Screensharing and File sharing through a single application. It keeps track of conversations and messages storing them in the same space wherever you meet. Supports up to 100 users per meeting with 5 video endpoints.
Webex Meetings
Webex Meetings allows the hosting and attending of video meetings. Present information, share applications, and collaborate on projects from any place, any device at any time. Collaborate in meeting sessions with internal and external attendees, share products and project coordination, demos, sales presentations. Support up to up to 1000 attendees including 200 video endpoints with streaming capabilities.
Webex Events
Used for staging large-scale online events, Webinars and Townhall events through a designated Corporate Website. Supports features such as promotional code discounts for attendee registration and export registration attendee data to CRM systems for follow-ups. Supports up to 3,000 attendees and the joining of up to 200 video endpoints.
| Webex Teams | Webex Meetings | Webex Events | |
|---|---|---|---|
| Number of attendees | Up to 100 user and 5 video end points | Up to 1,000 (including 200 video devices) + streaming capabilities | Up to 3,000 (including 200 video devices) + streaming capabilities |
| Real-time sharing | Screen, application, file, and browser | Screen, application, file, and browser | Screen, application, file, and browser |
| Multimedia sharing | Yes | Yes | Yes |
| Whiteboards/annotation tools | Yes | Yes | Yes |
| File transfer | Yes | Yes | Available on request |
| Audio options | Webex Cloud Connected Audio, Webex PSTN, VoIP, Telephony Service Provider | Webex Cloud Connected Audio, Webex PSTN, VoIP, Telephony Service Provider | Audio broadcast, Webex Cloud Connected Audio, Webex PSTN, VoIP, Telephony Service Provider |
| Video | HD video; multipoint; full-screen view; expanded full-screen view | HD video; multipoint; full-screen view; expanded full-screen view | HD video; multipoint; full-screen video |
| Video Devices | Cisco and third-party solutions; Cisco and third-party soft clients; WebEx Teams mobile and desktop | Cisco and third-party endpoints; Cisco and third-party soft clients; Webex mobile, desktop, and web | Cisco and third-party endpoints; Cisco and third-party soft clients; Webex mobile, desktop, and web |
Webex Training vs Webex Support
Webex Training
Allows you to deliver highly interactive and effective online training and e-learning video sessions. Webex Training could be used for employees, partners, and customer training, product rollouts, certification and IT training and distance learning at Universities. It supports up to 1,000 attendees per training session.
Webex Support
Provide real-time support and customer service anywhere in the world. Webex Support helps address employee and customer questions, perform fast fixes, access remote computers, and upgrade software through the cloud delivering efficient, highly personalised customer service and IT support to employees.
| Webex Training | Webex Support | |
|---|---|---|
| Number of attendees | Up to 1,000 | Up to 8 concurrent sessions with 5 participants in each |
| Real-time sharing | Screen, application, file, and browser | Screen and application |
| Whiteboards/annotation tools | Yes | Annotation tools only |
| File transfer | Yes | Yes |
| Audio options | Webex Cloud Connected Audio, Webex PSTN, VoIP, Telephony Service Provider | Webex Cloud Connected Audio, Webex PSTN, VoIP, Telephony Service Provider |
| Video | HD video; multipoint; full-screen view; expanded full-screen view | High-quality video; single-point only |
| Video Devices | Webex desktop, mobile and web (attendees) | Webex desktop |
Final note...
We hope this has helped clear up any confusion about the different Webex platforms available. Each product is geared towards a different use case and it’s important to know which one is right for you. If you have any further questions about Webex Meetings vs Webex Teams the please reach out below.
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Cisco Webex Teams Support Center
One of out collaboration experts will get back to you with an answer in one working day!
Eurl is used to create spaces that users can search for and join.
You can add eurl@webex.bot to a group space in Webex Teams.
Then, @mention the bot in the group space in Webex Teams with one of the following commands:
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url - Get details on how someone can join the spaceqr - Get QR code to join the spacelist - Anyone can see the space listed at https://eurl.io/list off - Remove the space from public listing at https://eurl.io/internal [opt. list of domains] - Only users from specific domains can join the spaceinternal off - Anyone can join the spacelogo [opt. url] - See or set custom logo (transparent png, 50px width recommended) logo off - Remove custom logodescription [opt. text or markdown] - See or set descriptiondescription off - Remove descriptionurl new - Create a new url to join the spacesource - Get the link to the source code for this botsupport - Join the support space for this bothelp - List commands
Cisco Webex Teams Service Status
• You can also send a direct message to eurl@webex.bot in Webex Teams to search public and internal spaces, e.g. send the word 'test' and Eurl will return a list of all spaces with the word 'test' in the space title.
Cisco Webex Teams Support Email
• If Eurl is set to have its list enabled in a Webex Teams group space, then it will appear here on https://eurl.io for users to search for and join! Whether the internal setting is used will determine which users will be able to see the space as joinable.